Director of Technology
2022 – Present
Swanky (Shopify Platinum Partner)
Lead technology strategy and delivery for a Shopify Platinum Partner agency serving global brands across retail, FMCG, sport, and entertainment.
- Oversee end-to-end technical operations across discovery, architecture, engineering, integrations, commercial services, and product development.
- Authored the company's AI strategy: competitive positioning, agentic commerce, workforce evolution, security architecture, and a phased transformation roadmap.
- Authored the company's cyber security policy suite, underpinning the ISO27001 certification programme I am leading.
- Designing agentic engineering harnesses: version-pinned vendor primitives, guardrails enforced mechanically through hooks and CI, and knowledge systems wired in over MCP so agents work from retrieved facts.
- Built one of the earliest agentic knowledge systems in production, on vector databases and context injection (May 2023), 18 months before MCP standardised the pattern.
- Built Swanky Docs, an AI knowledge platform with AI-assisted drafting, MCP and vectorised repository documentation.
- Shipped AI-powered locale translation tooling and an automated documentation pipeline.
- Architected multi-store single-codebase Shopify builds, hybrid headless as a counter-narrative to full composable replatforms, Cloudflare O2O reverse proxies, and 3D/AR configurators in React Three Fiber.
- Authored the book "The CTO's Guide to Composable Commerce", supported by an industry event programme co-hosted in London with Shopify, Klaviyo, Sanity, and Dynamic Yield by Mastercard.
- Lead pre-sales engineering and architecture across enterprise pitches, contributing technically to 30+ commercial opportunities in the last six months.
- Built and lead the engineering team, doubled in size, much of it now at four years' tenure.
- Manage technology partnerships including Vercel, Sanity, Patchworks, and Shopify Professional Services.
- Performed technical, AI, and legal due diligence for a successful private equity transaction.
- Drove product development for Swanky's Shopify theme, "Eden": a productised build architecture and Shopify Theme Store candidate.